Frequently asked questions

How do I book a house?

Already made up your mind? Go ahead and complete the reservation form. Hold off on booking any flights until we have confirmed your reservation! We will respond with all the necessary forms for your booking.

 

Have you yourselves seen the homes?

Yes, we have seen all the homes. Only after that do we post a house on the website. Seeing the homes is what gives us peace of mind when renting to you. It also enables us to answer most of your questions.

 

Are towels/washcloths and linens provided or do we bring our own?

No, you do not have to bring these yourself. You only need to bring your own towels for the beach.

 

Can we also book flights through you?

Unfortunately, no. This is not a service we offer. We do have a page that gives rundown of departing locations for common inbound flights. See Ibiza plane tickets.

 

Can we also rent a boat?

Yes! We have very reliable partners whom we are working with for several years. And overview of the available boats you can find on the boat rental page.

 

Do you help find houses?

We exist for this very reason! Given the many websites online, you could easily overwhelm yourself and get lost in the process. We would be glad to help you find your Ibizan dream house. Give us a call or contact us here.

 

I arrive in the morning but cannot access the house until the afternoon. Is there any way to check in earlier?

If the house you reserved is not being rented, it may be possible (pending discussion) to check in early. The same applies for late check-outs. On occasion, there may be fees involved, though that varies by owner.

 

Is it possible to do an option contract on the house?

Yes, this can be done. We will check with the owner first, then get back to you with confirmation. These option contracts vary between 2 and 5 days.

 

What is the payment schedule?

You pay 30% down and 70%, six weeks before arrival. We will send you two different bills. If you are booking within a 6-week window, then we request the amount to be paid in full.

 

Do you also have houses for long-term rental?

Actually, no, this is not something we do unless the booking is for winter months. These include the end of October to the end of April.

 

Can I rent a house for less than a week?

Occassionally, yes, but it varies by home. Often, your charges will be more than the day rate alone. This is due to relatively high costs; and since owners prefer renting out for the full week, this forces them to miss out on that opportunity. We rent for a minimum of 3 nights, in which case you often pay for 4 or 5 nights.

 

I am interested in buying one of the homes; how does this work exactly?

Just let us know. We have a go-to real estate agent on the island who can help you find your dream home. They have all the expertise to steer everything in the right direction.

 

I want to rent a car through you; how does this work exactly?

We only rent vehicles if you have rented one of the houses since this is considered an additional service. When you book through us, we pass on your information to the rental company, and they will be ready for you at the airport. You pay there, make a copy of your driver’s license, and hit the road! !

 

Are the dates of availability for the houses up-to-date?

Yes, these are up-to-date, but not updated in real time. Potentially, a reservation could have come in as recently as today or yesterday that has yet to be blacked out on the site. If there is a house you want to book, we will always double check with the owner to verify.

Team Ibiza

Open 08:00 - 17:00 (mo-fr)

Call us on: +44 20 3514 8361

Why book with us?

  • SGR

    We are affiliated with SGR (the Dutch ATOL), so your booking is secured!

  • Our statistics

    We have helped 28125 people to find 4472 beautiful villas.

  • Transparency

    There are no hidden costs. No unexpected surprises afterwards!

  • Local presence

    We work and live on Ibiza

  • And finally, we are the real experts!

    We know Ibiza intimately, so we can answer all your questions.

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